Feedback

To ensure we maintain the highest quality service for our patients, we encourage feedback – here are some of the comments we have received.

• I appreciated the kindness shown to be by all the staff – and especially the proffered arm by dear Kevin and the wonderful surgeon.
• The nurses were super friendly and made me feel very at ease. The surgeon (Mr Sheppard) was also very nice.
• Endoscopist was amazing as were the nursing staff who talked me through everything, reassuring me at all times.
• The staff are wonderful – kind and considerate. The unit runs like clockwork and the staff help to put you at ease before, during and after the procedure.
• An excellent professional and friendly team.
• Thank you to everyone concerned for one excellent service received.
• The surgeon, Mr Warren was brilliant. He explained each stage clearly and was most considerate. The nurses were exemplary and performed their tasks with skill. They are a great credit.
• Friendly and efficient service. Happy team. Made me feel like a VIP.
• I have speech problems, the staff were very understanding & took time to listen & explain the procedure.

Survey questionnaire

We really value your opinion which is why we ask you to complete our online questionnaire.